CUSTOMS
Updated 12/2025
Customs (shipments outside the EU)
Libertas Barefoot has no control over customs duties, taxes, or import charges applied by each country’s customs authorities. These amounts are not included in the product price or shipping costs.
The customer is considered the importer when placing an order shipped outside the European Union and is therefore responsible for paying any import taxes or duties once the shipment arrives in their country.
Shipments to the USA
Each entry of goods into the USA is considered a new import.
This means that:
- Exchanges and reshipments are subject to new customs fees, even if the customer already paid duties on the original order.
- Due to restrictions and high customs costs, we do not accept exchanges in the USA, only returns.
Shipments to Mexico
A valid RFC is required to receive an order.
Shipments within the European Union
No additional customs duties or fees apply.
Delivery refusal by the customer (customs and duties)
If the recipient refuses delivery of the package due to unwillingness to cover customs duties, taxes, or import charges (for example, shipments to the USA, the UK, or other non-EU countries), the order will be automatically returned to our warehouse.
For all shipments outside the EU, a fixed fee of €40 will be charged to cover return shipping and handling costs. This amount will be deducted from the customer’s refund.
These charges are the customer’s responsibility and will not be covered by Libertas.
POP-UP POLICY
Returns: Items purchased at pop-ups or outlet stores are NOT refundable.
Exchanges: Only size or item exchanges are allowed, and only during the days when the pop-up is open.
